Careers at HealthWISE - Join our team!

A career at HealthWISE has many benefits including:

  • Use your experience  to make a difference in our region
  • Salary Sacrificing benefits available
  • Flexible working hours
  • Professional Development budget
  • Paid supervision
  • Rural location with many services available
  • Supportive, family-friendly and inclusive work environment
  • We recognise, respect and celebrate Aboriginal and Torres Strait Islander culture and cultural identity
  • Established, value-focused, Not for Profit Organisation
  • HealthWISE is a value-led organisation. Our values guide our day-to-day actions, behaviours, decisions and communications to successfully deliver the best services to meet the needs of our community.
  • Vision – Healthy Communities

    Purpose – Creating better health for our communities

    HealthWISE has been delivering federally funded primary health and social services for 8 years. We are a not for profit organisation dedicated to creating healthier communities. The people we support live in the New England and North West regions of northern New South Wales and the Darling Downs and West Moreton regions of southern Queensland. Of 603,565 people in our regions 7.32% are Aboriginal or Torres Strait Islander compared to 3.2% nationally.

    By employing skilled and experienced local health care providers, we provide efficient and effective programs that improve access, increase awareness, decrease cost, incorporate lived experience, empower communities and foster long term health.

    We are a specialist provider of rural and remote services. We have offices in ten locations (Armidale, Glen Innes, Goondiwindi, Gunnedah, Inverell, Ipswich, Moree, Narrabri, Tamworth, and Walcha) and provide services and outreach to small towns and communities across 19 Local Government Areas.

    HealthWISE is a flexible and inclusive organisation and is dedicated to providing a welcoming and culturally appropriate environment for everyone and promotes the safety, wellbeing and inclusion of all children.

    Current Positions Available


    Did you know that HealthWISE now has over 100 staff spread amongst our ten offices in NSW and QLD, with many outreach services to small and remote country towns?
    Our staff may travel many kilometres a week to see our clients, as well as offering our services at our offices and via telehealth.
    You may not realise what services and programs we offer, but when you need them, know that HealthWISE will be there for you!

    The video below proudly presents a snapshot of who we are today; showcasing our incredible team, our range of primary health care services across NSW and QLD,
    and the communities we serve.

    Reporting to the Corporate Services Manager, the purpose of this role is to provide administrative support to the Gunnedah office as required and to act as the first point of contact for clients and stakeholders. The Administrative Assistant will manage operational functions for the office in which they are located as directed by the Corporate Services Manager. Team work is an integral aspect of this role along with the ability to anticipate, organise and prioritise the workload as well as the ability to work proactively. In line with the changing environment for service delivery, the Administration Assistant should have an understanding of Telehealth service provision as it relates to this role.

    Key Responsibilities

    • Promote cultural awareness and competence within the HealthWISE team and in interactions with consumers, stakeholders and communities.
    • Promote the safety, wellbeing and empowerment of children.
    • Comply with HealthWISE policy and procedures and Code of Conduct as well as all relevant legislation and regulatory standards.
    • Actively contribute to the growth and financial sustainability of HealthWISE through identifying new business opportunities, efficiencies, cost savings and innovative solutions.
    • Provide front desk coverage, general reception ,meet clients and stakeholders attending in person, answer all phone calls and adhere to a “no wrong door” approach.
    • Ensuring all outgoing mail is posted and collecting and distributing all incoming mail
    • Ensuring basic supplies such as water, tea, coffee, milk, toilet paper etc are kept stocked
    • The ordering of office supplies eg. Stationary
    • Manage room bookings for the Gunnedah office and all associated invoicing.
    • Maintaining the fleet vehicles for the relevant office, keeping the servicing and cleaning up to date and ensuring all details including end of month km readings are recorded in the Fleet Management System
    • WH&S quarterly and annual checks for the relevant office and ongoing monitoring of WH&S issues for the relevant office
    • Obtaining quotes for any required works for the relevant office and the subsequent scheduling of trades people to complete these works
    • Processing all invoices received and submitting to Corporate Services Manager for approval
    • Assist in collating and maintaining the Asset Register for the relevant office
    • Keep internal contact lists for staff phone extensions and mobiles up to date
    • Coordinate staff meetings in conjunction with the Corporate Services Manager for the relevant office, scheduling, inviting and minute taking
    • Ensure expenditure is monitored closely and is aligned with budget
    • Assist other staff within the office as required
    • Other duties where directed within the employees’ skill competence and training

    Applications close 15 June 2024.

    Please contact Susanne Kable on 02 6792 5514 or susanne.kable@healthwise.org.au, to discuss this position.

    The Aboriginal Health Worker (Practitioner) – IAHP will be responsible for working collaboratively with patients, general practitioners, practice staff, Aboriginal Health Services and allied health practitioners to provide appropriate multidisciplinary care and services for Aboriginal people. The position will assist to increase the capacity of GPs and other health professionals in delivering a holistic health care service to Aboriginal patients while working within the guidelines of the Indigenous Australians Health Program across identified communities within the NENW region. The position will provide delivery of ‘best practice’ care in the areas of preventative health education and promotion, and chronic disease Management in the Aboriginal Communities throughout the NENW region.

    The Aboriginal Health Worker (Practitioner) – IAHP will be required to work closely with other members of the Aboriginal Health Access Team, as well as the broader HealthWISE team to achieve the outcomes of this program in an effective and patient focussed manner.

    HealthWISE considers that being Aboriginal is a genuine occupational qualification under s14 of the Anti-Discrimination Act 1977 (NSW).

    Applications close 2 February 2024. Please contact Emma Costello, on 02 6792 5514 or emma.costello@healthwise.org.au, to discuss this position.

    Please send all applications to Emma Costello, at emma.costello@healthwise.org.au.