Careers at HealthWISE - Join our team!
A career at HealthWISE has many benefits including:
Vision – Healthy Communities
Purpose – Creating better health for our communities
HealthWISE has been delivering federally funded primary health and social services for 8 years. We are a not for profit organisation dedicated to creating healthier communities. The people we support live in the New England and North West regions of northern New South Wales and the Darling Downs and West Moreton regions of southern Queensland. Of 603,565 people in our regions 7.32% are Aboriginal or Torres Strait Islander compared to 3.2% nationally.
By employing skilled and experienced local health care providers, we provide efficient and effective programs that improve access, increase awareness, decrease cost, incorporate lived experience, empower communities and foster long term health.
We are a specialist provider of rural and remote services. We have offices in ten locations (Armidale, Glen Innes, Goondiwindi, Gunnedah, Inverell, Ipswich, Moree, Narrabri, Tamworth, and Walcha) and provide services and outreach to small towns and communities across 19 Local Government Areas.
HealthWISE is a flexible and inclusive organisation and is dedicated to providing a welcoming and culturally appropriate environment for everyone and promotes the safety, wellbeing and inclusion of all children.
Current Positions Available
Did you know that HealthWISE now has over 100 staff spread amongst our ten offices in NSW and QLD, with many outreach services to small and remote country towns?
Our staff may travel many kilometres a week to see our clients, as well as offering our services at our offices and via telehealth.
You may not realise what services and programs we offer, but when you need them, know that HealthWISE will be there for you!
The video below proudly presents a snapshot of who we are today; showcasing our incredible team, our range of primary health care services across NSW and QLD,
and the communities we serve.
Reporting to the Team Leader – Integrated Team Care, the purpose of this role is to provide support to Aboriginal and Torres Strait Islander community members and their families, in accessing primary health care services, as well as enabling best practice care to be delivered by general practitioners and other health professionals.
The position is a non-clinical role in which the successful applicant will work closely with numerous stakeholders, including the care coordinators of the ITC team, community services, agencies, allied health providers and particularly with general practices in working toward the delivery of a holistic health care approach to Aboriginal and Torres Strait Islander community members.
The successful person shall apply their community knowledge, skills and training to achieve the Health Access team goals and outcomes on time and within the approved budget. The position shall value add to all activities and services of HealthWISE.
To perform this role it is essential that the person is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991.
Key Responsibilities
- Promote cultural awareness and competence within the HealthWISE team and in interactions with consumers, stakeholders and communities.
- Promote the safety, wellbeing and empowerment of children.
- Comply with HealthWISE policy and procedures and Code of Conduct as well as all relevant legislation and regulatory standards.
- Actively contribute to the growth and financial sustainability of HealthWISE through identifying new business opportunities, efficiencies, cost savings and innovative solutions.
- Promote the Integrated Team Care Program within the Goondiwindi local government area.
- Work closely with the existing ITC Team to provide support to registered clients of the service
- Advocate for the rights and needs of HealthWISE Clients and their families
- Support the general practitioners in providing early intervention and preventative services where requested
- Assist with community access to specialist and allied health clinics
- Participate in the development and delivery of health promotion and education strategies, ensuring feedback from the community is incorporated into planning as well as the goals of the organisation
- Assist to develop partnerships with other health services and Aboriginal and Torres Strait Islander community groups and organisations to ensure the education and communication of health issues are culturally appropriate, easily accessible and understood by the community
- Support access to and participation in all HealthWISE activities and services
- Liaise with the ITC Team Leader and Aboriginal Health Access Manager in the development, implementation and evaluation of community planning
- Assist in implementing the HealthWISE plans and priorities, including health promotion activities and events
- Effectively collaborate with team members to ensure that all HealthWISE services and activities are operating effectively and efficiently, while maintaining a harmonious team environment
- Record accurate notes and information to ensure compliance to all organisational policies, procedures and legislative requirements, where indicated
- Provide data and reports to meet organisational and statutory requirements including supporting recommendations
- Ensure client and community confidentiality is maintained to build and maintain trust within key stakeholder groups
- Assist to develop presentation materials where necessary
Role Criteria
Essential
- Identify as being Aboriginal and/or Torres Strait Islander and be an active member within your community.
- Experience working and engaging with regional Aboriginal and Torres Strait Islander communities in a primary health care setting, including the ability to support community development activities.
- Demonstrated ability to communicate sensitively and to effectively engage with Aboriginal and Torres Strait Islander peoples and communities in a way that fosters mutual respect.
- Demonstrated attitude and behaviours that are in keeping with the company’s values of client focus, empowerment, courage and excellence.
- Demonstrated commitment to the delivery of quality, consistent and
- Demonstrated understanding of issues affecting Aboriginal and Torres Strait Islander people and their health.
- Current unrestricted and unencumbered Driver’s Licence.
- Willingness to travel and work after hours if required.
- Willingness to consent to a National Police Check.
- Hold a current Working with Children Check (NSW) or Blue Card (QLD) or willingness to obtain.
- Maintain vaccinations as required and provide proof of vaccination if requested.
- Able to work independently, as well as work positively and co-operatively within a team environment and in accordance with variable workload demands
- Ability to work remotely and autonomously with accountability
- Experience in working with Aboriginal and Torres Strait Islander peoples and communities including the ability to support community development activities
- Possess or willingness to learn time management techniques
- Demonstrated experience using a computer, in particular Microsoft Word, Excel and Outlook software packages
- Good oral communication skills as well as good organisational and problem-solving skills.
Desirable
- Hold a Certificate III in Aboriginal and Torres Strait Islander Primary Health Care, or a willingness to work towards the same.
- Have experience working with health service agencies, non-government organisations, community groups and medical professionals at all levels.
- Demonstrated commitment to the delivery of quality, consistent and continuous health services to local communities.
At HealthWISE, our values guide our day-to-day actions, behaviours, decisions and communications, ensuring we successfully deliver the best services to meet the needs of our community.
We are committed to building a diverse, inclusive and flexible workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people, people from diverse cultures and people with a disability.
A Working With Children Check and a National Police Check are requirements for all HealthWISE employees.
To apply for this position: The essential role criteria must be addressed in your cover letter, accompanied by your latest CV.
Applications without a cover letter addressing the essential role criteria accompanied by your CV will not be considered. The essential role criteria are in the full Position Description.
Please contact Mary Porter, on 02 6766 1394 or mary.porter@healthwise.org.au, to discuss this position.
Please send all applications to Mary Porter, at mary.porter@healthwise.org.au.
- Outstanding strategic and governance leadership opportunity with an innovative and expanding For Purpose Charity
- Improve the delivery of Primary Health Care
- Clinical knowledge and experience and/or skills in community engagement
HealthWISE is a for-purpose charity focussed on creating better health for its communities. HealthWISE delivers funded primary health and social services to the communities of the New England and north west regions of New South Wales and the Darling Downs and West Moreton Regions of southern Queensland.
HealthWISE receives funding from a variety of sources through competitive tendering, including Federal and State Governments, Primary Health Networks, and other Not for Profits.
HealthWISE is seeking Board Directors who have sound commercial, business, innovation, and entrepreneurial skills to provide strategic direction to the organisation. Clinical knowledge and experience and/or skills in community engagement are favoured.
The Directors will work with the Board Chair and CEO to ensure the continuing growth and development of HealthWISE.
To register your interest and obtain an information pack, please contact Fiona Strang, CEO on 0409 075 030 or email fiona.strang@healthwise.org.au.
We would value the contributions of Aboriginal and Torres Strait Islander people, people with a disability or lived experience, and encourage your application.
For a confidential discussion on the role please contact Lyn Rickard, Board Chair on 0427 714 900.
