For Individuals
Mental Health
HealthWISE has a team of experienced mental health staff ready to support you with a range of mental health conditions, including anxiety and depression, or if you’re just not feeling yourself. Here, you’ll find information about the types of mental health services we offer and how you can access them.
What Can We Assist you and Who Can Access Our Services?
HealthWISE provides services for a wide range of individuals facing various mental health challenges, including:
- Stress at work or home
- Difficulties with children
- Grief & loss
- Trauma
- Anxiety & depression
- Pregnancy and post birth
- Stress management
Our services are available to:
- Individuals experiencing mild to moderate mental disorders with limited access to alternative mental health services
- Women and families experiencing perinatal depression and/or anxiety
- Aboriginal and/or Torres Strait Islander people experiencing depression and anxiety
- People at moderate risk of suicide or self-harm (specific locations)
- People experiencing mental health issues related to natural disasters
- People recovering from trauma associated with domestic and family violence (specific locations)
This support is delivered by our team of mental health practitioners and support coordinators.
Mental Health Programs
Aftercare Suicide Prevention Initiative
HealthWISE offers free support for people who have attempted suicide or been affected by suicide.
How can HealthWISE assist?
We provide personal, trauma-informed support to help people recover and cope after a suicide attempt or loss.
Support Methods
Personalised support strategies.
Help for people who have attempted suicide.
Support for families and loved ones affected by suicide.
Service Locations
HealthWISE provides mental health services across the New England North West region of NSW.
How You Can Access These Services
Self-referral available: You, your family, or a friend can contact HealthWISE directly. Complete the form below and send it to mentalhealth@healthwise.org.au or drop it off at your nearest HealthWISE office.
You can also speak to your GP for a referral.
Supporting Recovery (DFSV)
Everyone deserves to feel safe, especially at home. If someone in your life—like a partner, family member, or former partner—hurts, scares, or controls you, this could be domestic, family, or sexual violence. Abuse can include:
- Hitting, pushing, or hurting you
- Making you feel scared or worthless
- Controlling your money, time, or decisions
- Threatening or intimidating you
If you live in the Moree area and this sounds like your experience, the Supporting Recovery Program may be able to help.
How can HealthWISE assist you?
We work alongside local organisations to assist individuals affected by domestic, family, and sexual violence. Through partnerships with the local care team, Anglicare, and Moree Family Support, we can help you access services and refer you to HealthWISE trauma informed mental health support.
Supporting Recovery is a free program offering mental health services for people who have experienced domestic, family, or sexual violence. Our support is confidential, safe, and tailored to meet your individual needs.
Our team of trained mental health professionals will work with you to:
- Understand your experiences and how they’ve affected you
- Help you feel safer and regain control
- Support your emotional and mental recovery
- We also offer support for children and other family members impacted by violence.
This program is open to anyone in the Moree area who has been affected by violence, including people from all identities and backgrounds, such as First Nations peoples, individuals with disabilities, members of the Rainbow community, and those from culturally and linguistically diverse communities.
How will I receive support?
HealthWISE can provide mental health support at our Moree office or via telehealth.
Fees and Payment
This program is completely free of charge and funded by the Australian Government through the Hunter New England Central Coast Primary Health Network.
How to Access Our Services
You can:
- Contact Anglicare directly to learn more or fill out a referral form.
- Speak with your local care team, such as your GP, who can help refer you to the program.
Contact Anglicare:
- Phone: 02 6701 8200
- Email: tamworth@anglicare.org.au
Priority Populations
HealthWISE provides mental health support for people experiencing mental health challenges. Our team includes Psychologists, Mental Health Nurses, Social Workers, Occupational Therapists, Accredited Counsellors, and Aboriginal Mental Health Workers.
How can HealthWISE assist?
We offer short-term therapy to help people improve their mental wellbeing. Our services are designed to be supportive, safe, and effective.
Support Methods
Short-term therapy using proven techniques.
Support tailored to your needs.
Services available in person or online (Telehealth).
Service Locations
HealthWISE provides mental health services across the New England North West region of NSW.
How You Can Access These Services
Referral required: Speak to your GP, Paediatriacian, Psychiatrist, or maternal or child health nurse about getting a referral.
A Mental Health Treatment Plan (MHTP) is required.
Clinical Care Coordination
HealthWISE offers extra support for people with complex mental health conditions who need help managing their daily lives.
How can HealthWISE assist?
This service helps people stay well by providing ongoing support and linking them with the right care services.
Support Methods
Regular mental health check-ins.
Help connecting with other healthcare services.
Information and guidance on mental wellbeing.
Service Locations
HealthWISE provides mental health services across the New England North West region of NSW.
How You Can Access These Services
Referral required: Speak to your GP about getting a referral.
A Mental Health Treatment Plan (MHTP) is required.
Clinical Care Coordination
HealthWISE offers extra support for people with complex mental health conditions who need help managing their daily lives.
How can HealthWISE assist?
This service helps people stay well by providing ongoing support and linking them with the right care services.
Support Methods
Regular mental health check-ins.
Help connecting with other healthcare services.
Information and guidance on mental wellbeing.
Service Locations
HealthWISE provides mental health services in Stanthorpe and Warwick.
How You Can Access These Services
Referral required: Speak to your GP about getting a referral.
A Mental Health Treatment Plan (MHTP) is required.
Psychosocial Support
This service offers a range of confidential, non-clinical support for those experiencing complex mental illness, including social skills and connection, day to day living skills, financial and budgeting education, finding and maintaining a home, vocational skills and goals, maintaining physical wellbeing, linkages with health professionals and social services, building broader life skills including confidence and resilience. Those aged 16 years and over living in the Southern Downs region (Warwick and Stanthorpe) experiencing mental illness that significantly impacts psychosocial wellbeing in personal and work life.
You must have been diagnosed with a severe and complex mental health illness and would benefit from specialised psychosocial supports to build on active living skills.
You must be under the care of a GP or psychiatrist.
Those with an NDIS package are NOT ELIGIBLE.
Referrals can be made by the person requiring support or carer/health professional. Self-referral or via GP or other health professional.
Referrals to be sent directly to HealthWISE:
Email: mentalhealth@healthwise.org.au
Fax: 1300 452 059
- You can phone Medicare Mental Health (Previously Head to Health) 1800 595 212.
- Visit a Medicare Mental Health Centre and nominate HealthWISE as a provider.
How Will I Receive Support?
Our services are available across the New England North West of New South Wales and the Darling Downs West Moreton region in Queensland. Your appointment can be face-to-face (in-person) or via telehealth.
NSW Locations: Armidale, Barraba, Glen Innes, Inverell, Manilla, Narrabri, Quirindi, Tamworth, Walcha, Gunnedah, Tenterfield, Wee Waa, Moree, Warialda and Bingara
QLD Locations: Ipswich, Southern Downs
Fees and Payment
If you have been referred to HealthWISE under one of our funded programs, there will be no fee applied. You can discuss this when booking your first appointment.
You may also elect to access services privately (Fee for Service), in which case you will not need a treatment plan from your GP. You will need to pay the full amount.
Payment will be via EFTPOS (all credit and debit cards accepted). No cash or cheque payments will be accepted.
Complete our survey
If you have used our mental health services before, please complete a short survey (2 minutes) and tell us about your experience.
All information collected in the survey is anonymous.
If you would prefer, you can submit this form via email: mentalhealth@healthwise.org.au
Your information (email address) will be de-identified for our records.
OR, please feel free to print and fill in, then drop it into any of our HealthWISE anonymous feedback boxes, located on all counters in the office reception.
