Referring to HealthWISE Mental Health Services
NSW
To access HealthWISE Mental Health Services in NSW please direct your referral to the Head to Health Statewide Central Intake and Assessment Hub Also known as Medicare Mental Health. The referral should state that you want the client allocated to HealthWISE.
Referrals can be submitted via the following options;.
Head to Health Digital Online Referral Portal – (https://app.consultmed.co/refer/hpc)
Medical Objects – (ID – TH229200000T)
Integrating ConsultMed into your medical software. This allows patient information to be pre-populated in the form.
Call Head to Health Hub – 1800 595 212 (Monday to Friday 8.30am to 5pm)
For support to integrate ConsultMed into your medical software, please complete the contact form on their website (www.consultmed.co/contact/).
For more information about the Initial Assessment and Referral (IAR) Tool and to find out about training opportunities please visit www.thephn.com.au/what-we-do/mental-health/iar-tool.
It is important to note that PHN commissioned mental health services will continue to be delivered by the existing local providers.
Queries regarding the new referral pathways should be directed to Leah Morgan – HNECCPHN Mental Health Manager – LMorgan@thephn.com.au.
QLD
To access HealthWISE Mental Health Services in QLD???????????????????? please direct your referral to the Head to Health Statewide Central Intake and Assessment Hub Also known as Medicare Mental Health. The referral should state that you want the client allocated to HealthWISE.
Referrals can be submitted via the following options;.
Head to Health Digital Online Referral Portal – (https://app.consultmed.co/refer/hpc)
Medical Objects – (ID – TH229200000T)
Integrating ConsultMed into your medical software. This allows patient information to be pre-populated in the form.
Call Head to Health Hub – 1800 595 212 (Monday to Friday 8.30am to 5pm)
For support to integrate ConsultMed into your medical software, please complete the contact form on their website (www.consultmed.co/contact/).
For more information about the Initial Assessment and Referral (IAR) Tool and to find out about training opportunities please visit www.thephn.com.au/what-we-do/mental-health/iar-tool.
It is important to note that PHN commissioned mental health services will continue to be delivered by the existing local providers.
Queries regarding the new referral pathways should be directed to Leah Morgan – HNECCPHN Mental Health Manager – LMorgan@thephn.com.au.
To access HealthWISE Mental Health Services please call the Head to Health Statewide Intake and Assessment Hub on 1800 595 212.
Complete the intake assessment and ask for the referral to be directed to HealthWISE.
The Hub is available Monday to Friday from 8.30am to 5pm.
GP referrals are not needed for many HealthWISE mental health services.
Our mental health services are FREE.
Face to face and telehealth services delivery methods available.
HealthWISE has a team of highly qualified and experienced mental health clinicians that can treat and support individuals with a range of mental health conditions.
Services are available in the New England Northwest region.
HealthWISE is not a crisis service. If you or someone you know is at immediate risk, call 000 or attend your local emergency department.
To access HealthWISE Mental Health Services clients will be required to call the Head to Health Statewide Intake and Assessment Hub also known as Medicare Mental Health on 1800 595 212.
Alternatively clients can be referred by their GP to the Head to Health Statewide Intake and Assessment Hub.
Complete the intake assessment and ask for the referral to be directed to HealthWISE.
The Hub is available Monday to Friday from 8.30am to 5pm.
PHN commissioned mental health services will continue to be delivered by the existing local providers.
There are NO anticipated changes to service delivery for HealthWISE contractors.
For more information about the changes to referral pathways – Central Access and Referral Service – Mental Health Referrals – Primary Health Network
Queries regarding the new referral pathways should be directed to Leah Morgan – Senior Manager Mental Health Wellbeing – LMorgan@thephn.com.au.
To access HealthWISE Mental Health Services please call the Head to Health Statewide Intake and Assessment Hub on 1800 595 212.
Complete the intake assessment and ask for your referral to be directed to HealthWISE.
The Hub is available Monday to Friday from 8.30am to 5pm.
Referrals for children and adolescents may not apply.
Our mental health services are FREE.
Face to face and telehealth services delivery methods are available with HealthWISE.
HealthWISE has a team of highly qualified and experienced mental health clinicians that can treat and support individuals with a range of mental health conditions.
Services are available in the New England Northwest region.
HealthWISE is not a crisis service. If you or someone you know is at immediate risk, call 000 or attend your local emergency department.
